NRMA Online Shop - Terms and Conditions
1. All information about the goods on this web site has been provided 'as is'. Although we have endeavoured to provide information which we believe to be correct at the time of entry, we make no representation or warranty that the information provided on the web site by third parties including any descriptions of the goods is accurate, complete, reliable, current or error-free.
2. Prices and availability of goods are subject to change at any time without notice. Discounted Prices are only for Members of Australian Partner Motoring Associations. The NRMA reserves the right to correct pricing errors at any time. In the event we discover a pricing error, we will attempt to notify you as soon as possible about the error and, if you decide against the purchase, we will process a refund for the item or items in question.
3. Unless otherwise indicated on this web site, all goods available for purchase are priced in Australian Dollars and inclusive of GST.
4. The goods offered on this web site are only available to persons who are capable of entering into a legally binding contract with the NRMA. Without limiting the foregoing, by utilising this web site to place an order, you warrant to the NRMA that you are authorised and able to make payment in the manner selected by you. You also warrant to the NRMA that all information given by you to the NRMA through this site (including your name, contact and address details, credit card details) are correct.
5. No contract for the purchase of goods will be formed until your order has been accepted by us by sending you a Receipt Number. The contract will be deemed to be formed at the time and place where you receive our acceptance. We reserve the right to reject your order for any reason. You warrant that any purchase made by you from us is not for the purpose of commercial resale.
6. Payments can be made with valid credit cards (Visa, Mastercard, American Express) via our secure payment gateway.
7. Our aim is to hold stock or have immediate access to the goods available for sale on-line. However the availability of goods may change from time to time as unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Although NRMA will use its best endeavours to deliver the goods, NRMA is not liable for any loss or damage whatsoever arising from failure to deliver or delay in delivery of any goods. NRMA will investigate such situations and all reasonable actions will be taken to ensure the situation is resolved.
8. All goods purchased from NRMA's web site are delivered by Australia Post and Australian Air Express. The risk of loss and title for the goods pass to you once goods are despatched.
9. Most deliveries will occur between 5 and 10 business days after acceptance of an order unless we notify you of other arrangements. These delivery times are a general guide only and NRMA accepts no responsibility for delays in delivery where such delays are beyond our control.
10. Warranty and Liability
10.1 No conditions or warranties apply or are given unless expressly set out in the Terms & Conditions. NRMA does not exclude any rights and remedies available to you in terms of the Trade Practices Act (Cth) or any similar State or Territory legislation in relation to the provision by us of any goods or services via the web site which cannot be excluded, restricted or modified. Otherwise we exclude all conditions and warranties which may be implied by law.
10.2 These Terms & Conditions and the Laws of New South Wales, Australia, apply to all transactions for the purchase of goods through this web site.
10.3 To the extent permitted by law, our liability for breach of any implied warranty or condition which cannot be excluded is restricted, at our option, to:
a. the replacement of the goods or the supply of equivalent goods; or
b. the repair of the goods; or
c. the payment of the cost of having the goods replaced; or
d. the payment of the cost of having the goods repaired.
Damaged goods must be advised by phone, fax or email within two days of receipt otherwise the claim will not be investigated or accepted.
10.4 You agree that in no circumstances will we be liable to you for any indirect, incidental, special and/or consequential losses or damages or loss of profits of whatever nature howsoever arising, including from any goods purchased through this web site.
11. Returns
11.1 If the product sent to you
a. does not comply with the product you ordered, or
b. does not comply with the description of the product on our web site, or
c. is completely or partly damaged or faulty, or
d. is not complete or some parts are missing,
please call our call centre, phone 1300 782 312, as you might have to return the good. Our call centre will inform you about the further procedures. Returned or exchanged product postage will be at the cost of the NRMA in the circumstances mentioned above.
11.2 Returns must be sent in the original packing.
11.3 Appropriate packaging must be used to ensure that no in-transit damage occurs.
11.4 All products must be returned in the condition that they were sent to you.
11.5 All returns will be inspected for authenticity prior to processing for refund.
11.6 You may be contacted to clarify any issues relating to the returned product.
Important: The original packing slip of the Carrier must be sent to us with the return package.
12. General Terms & Conditions
In addition to these Terms & Conditions for the purchase of goods, NRMA's General Conditions govern the purchase of goods and the use of NRMA's web site.
13. Governing Law
These terms and conditions are governed by the laws of New South Wales, Australia. We and you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.
1. All information about the goods on this web site has been provided 'as is'. Although we have endeavoured to provide information which we believe to be correct at the time of entry, we make no representation or warranty that the information provided on the web site by third parties including any descriptions of the goods is accurate, complete, reliable, current or error-free.
2. Prices and availability of goods are subject to change at any time without notice. Discounted Prices are only for Members of Australian Partner Motoring Associations. The NRMA reserves the right to correct pricing errors at any time. In the event we discover a pricing error, we will attempt to notify you as soon as possible about the error and, if you decide against the purchase, we will process a refund for the item or items in question.
3. Unless otherwise indicated on this web site, all goods available for purchase are priced in Australian Dollars and inclusive of GST.
4. The goods offered on this web site are only available to persons who are capable of entering into a legally binding contract with the NRMA. Without limiting the foregoing, by utilising this web site to place an order, you warrant to the NRMA that you are authorised and able to make payment in the manner selected by you. You also warrant to the NRMA that all information given by you to the NRMA through this site (including your name, contact and address details, credit card details) are correct.
5. No contract for the purchase of goods will be formed until your order has been accepted by us by sending you a Receipt Number. The contract will be deemed to be formed at the time and place where you receive our acceptance. We reserve the right to reject your order for any reason. You warrant that any purchase made by you from us is not for the purpose of commercial resale.
6. Payments can be made with valid credit cards (Visa, Mastercard, American Express) via our secure payment gateway.
7. Our aim is to hold stock or have immediate access to the goods available for sale on-line. However the availability of goods may change from time to time as unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Although NRMA will use its best endeavours to deliver the goods, NRMA is not liable for any loss or damage whatsoever arising from failure to deliver or delay in delivery of any goods. NRMA will investigate such situations and all reasonable actions will be taken to ensure the situation is resolved.
8. All goods purchased from NRMA's web site are delivered by Australia Post and Australian Air Express. The risk of loss and title for the goods pass to you once goods are despatched.
9. Most deliveries will occur between 5 and 10 business days after acceptance of an order unless we notify you of other arrangements. These delivery times are a general guide only and NRMA accepts no responsibility for delays in delivery where such delays are beyond our control.
10. Warranty and Liability
10.1 No conditions or warranties apply or are given unless expressly set out in the Terms & Conditions. NRMA does not exclude any rights and remedies available to you in terms of the Trade Practices Act (Cth) or any similar State or Territory legislation in relation to the provision by us of any goods or services via the web site which cannot be excluded, restricted or modified. Otherwise we exclude all conditions and warranties which may be implied by law.
10.2 These Terms & Conditions and the Laws of New South Wales, Australia, apply to all transactions for the purchase of goods through this web site.
10.3 To the extent permitted by law, our liability for breach of any implied warranty or condition which cannot be excluded is restricted, at our option, to:
a. the replacement of the goods or the supply of equivalent goods; or
b. the repair of the goods; or
c. the payment of the cost of having the goods replaced; or
d. the payment of the cost of having the goods repaired.
Damaged goods must be advised by phone, fax or email within two days of receipt otherwise the claim will not be investigated or accepted.
10.4 You agree that in no circumstances will we be liable to you for any indirect, incidental, special and/or consequential losses or damages or loss of profits of whatever nature howsoever arising, including from any goods purchased through this web site.
11. Returns
11.1 If the product sent to you
a. does not comply with the product you ordered, or
b. does not comply with the description of the product on our web site, or
c. is completely or partly damaged or faulty, or
d. is not complete or some parts are missing,
please call our call centre, phone 1300 782 312, as you might have to return the good. Our call centre will inform you about the further procedures. Returned or exchanged product postage will be at the cost of the NRMA in the circumstances mentioned above.
11.2 Returns must be sent in the original packing.
11.3 Appropriate packaging must be used to ensure that no in-transit damage occurs.
11.4 All products must be returned in the condition that they were sent to you.
11.5 All returns will be inspected for authenticity prior to processing for refund.
11.6 You may be contacted to clarify any issues relating to the returned product.
Important: The original packing slip of the Carrier must be sent to us with the return package.
12. General Terms & Conditions
In addition to these Terms & Conditions for the purchase of goods, NRMA's General Conditions govern the purchase of goods and the use of NRMA's web site.
13. Governing Law
These terms and conditions are governed by the laws of New South Wales, Australia. We and you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.