Returns
You can choose between a refund or exchange only where the product does not comply with the product you ordered, or does not comply with the description of the product on our web site, or is completely or partly damaged or faulty, or is not complete or some parts are missing.
Please note:
• Refunds and Exchanges are only acceptable within 30 days of purchase with Proof of purchase to be shown.
• All products must be returned in the condition that they were sent to you as soon as possible following purchase.
• Appropriate packaging must be used to ensure that no in-transit damage occurs.
• All returns will be inspected for authenticity prior to processing for refund.
• You may be contacted to clarify any issues relating to the returned product.
• Returned or exchanged product postage will be at the cost of the NRMA in the circumstances mentioned above.